Refund policy

Return & Refund Policy

Last Updated: June 2026

We want you to love your jewelry.

Returns:
Returns may be requested within 30 days of delivery.

Eligibility:
Items must be:

  • Unworn

  • Unused

  • In original packaging

  • Accompanied by proof of purchase

Non-Returnable Items:

  • Customized products

  • Personalized jewelry

  • Gift cards

  • Clearance items

Refunds:
Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged Items:
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

To initiate a return, contact:
support@praisejewels.com