Refund policy
Return & Refund Policy
Last Updated: June 2026
We want you to love your jewelry.
Returns:
Returns may be requested within 30 days of delivery.
Eligibility:
Items must be:
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Unworn
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Unused
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In original packaging
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Accompanied by proof of purchase
Non-Returnable Items:
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Customized products
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Personalized jewelry
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Gift cards
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Clearance items
Refunds:
Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged Items:
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
To initiate a return, contact:
support@praisejewels.com